A comparative analysis of the impact of employees job satisfaction on customer satisfaction (A case study of MTN Nigeria) (Record no. 22612)
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| 000 -LEADER | |
|---|---|
| Control field | 00501 a2200133 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| Control field | 171110b xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Author | Adeleke, Oluwaseun Micheal |
| 245 ## - TITLE STATEMENT | |
| Title | A comparative analysis of the impact of employees job satisfaction on customer satisfaction (A case study of MTN Nigeria) |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher | Bowen University |
| Date of publication | 2012. |
| Place of publication | Iwo |
| 300 ## - PHYSICAL DESCRIPTION | |
| Pagination | xi,76p.ill. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term | Job Satisfaction |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term | Customer services |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item type | Students projects |
| Class Mark | BUS HD5713 .A33x 2012 |
| Source of classification or shelving scheme | Not for loan | Collection code | Home branch | Holding branch | Shelving location | Source of acquisition | Full call number | Acc. No. | Date Accessioned | Koha item type | Cost of Replacement |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Available for loan | Non Fiction | Main | Main | Special Coll. | Donation | BUS HD5713 .A33x 2012 | TH002656 | 19/09/2017 | Students projects | MAIN |