Customer relationship management: a databased approach (Record no. 9313)
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| 000 -LEADER | |
|---|---|
| Control field | 00417 a2200145 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780471271338 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Author | Kumar, V. |
| 245 ## - TITLE STATEMENT | |
| Title | Customer relationship management: a databased approach |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Reinartz, Werner J. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Hoboken: |
| Name of publisher | John Wiley & Sons, |
| Date of publication | 2006. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Pagination | xxiv, 323p. |
| Other physical details | ill. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term | Customer relations--Management. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item type | Books |
| Not for loan | Home branch | Holding branch | Shelving location | Full call number | Acc. No. | Date Accessioned | Koha item type |
|---|---|---|---|---|---|---|---|
| Available for loan | Main | Main | Stack | HF5415.5 .K86x 2006 | BK0011813 | 19/08/2008 | Books |