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Service breakthroughs: changing the rules of the game

By: Heskett, James LContributor(s): W. Earl Sasser, Christopher W. L. HartPublication details: New York: The Free Press, 1990. Description: xii, 306pISBN: 0029146755Subject(s): Customer serivce. Sales management.
Item type: Books
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Current library Call number Status Date due Barcode
Main
HF5415 .H43 1990 (Browse shelf(Opens below)) Available BK0003139

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