Services marketing: integrating customer focus across the firm
Publication details: New York : McGraw - Hill 2013. Description: xxvii, 642 p. illISBN: 9780078112058Subject(s): Service industries--Marketing | Customer services | Marketing
Books
| Current library | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Main Stack | Non Fiction | HD9980.5 .Z45 2013 (Browse shelf(Opens below)) | Available | BK0028475 |
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| HD9696.63 .U62 B355 2002 Bad boy Ballmer (the man who rules microsoft) | HD9980 .C552x 2000 Marketing a service for profit: a practical guide to key service marketing concepts | HD9980 .C552x 2000 Marketing a service for profit: a practical guide to key service marketing concepts | HD9980.5 .Z45 2013 Services marketing: integrating customer focus across the firm | HD9980.5 .Z45 2006 Services marketing: integrating customer focus across the firm | HD9980.5 .Z45 2006 Services marketing: integrating customer focus across the firm | HD9999.G49 H69 1998 How to start a home based gift basket business |
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