TY  - GEN
AU  - Russell, Roberta, S.
AU  - Taylor III Bernard W.
TI  - Operations management: quality and competitiveness in a global environment
SN  - 0471692093
PY  - 2005///
CY  - New Jersey
PB  - John Wiley & Sons Inc.
KW  - Production management
KW  - Quality control
ER  -