TY  - GEN
AU  - Akinnusoye, Temitope Godwin
TI  - The impact of total quality management practices on customer retention and satisfaction (a case study of coca-cola Bottling company, Ibadan)
PY  - 2017///
CY  - Iwo
PB  - Bowen University
KW  - Total quality management
KW  - Customer satisfaction
ER  -