TY  - GEN
AU  - Keen, Peter G.
TI  - Shaping the future: business design through information technology
SN  - 0875842372
PY  - 1991///
CY  - [Boston
PB  - Harvard Business School Press 
KW  - Business--Data processing--Management
KW  - Business--Communication systems--Management
KW  - Management information systems
KW  - Organizational change--Management
ER  -