TY  - BOOK
AU  - Oliver, Richard W.
TI  - The shape of things to come: seven imperatives for winning in the new world of business
SN  - 0070482632
PY  - 1999///
CY  - New York
PB  - McGraw-Hill
KW  - International business enterprises
KW  - Management
KW  - International economic relations
KW  - Customer services
KW  - Export marketing
KW  - Business forecasting
ER  -