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	1.		Services marketing: people, technology, strategy by Lovelock, Christopher \| Wirtz, Jochen. Edition: 5th ed. Publication details: New Jersey: Pearson /Prentice Hall, 2004Availability: Items available for loan: Main (3)Call number: HF5415.122 .L68 2004, ... Place hold Add to cart (remove)
	2.		Marketing services : competing through time. by Berry, Leonard L \| Parasuraman, A. Publication details: New York The Free Press 1991Availability: Items available for loan: Main (1)Call number: HF5415.5 .B48 1991. Place hold Add to cart (remove)
	3.		Services marketing: integrating customer focus across the firm by Zeithaml, Valarie A \| Bitner,Mary Jo & Gremler, Dwayne. Edition: 4th ed. Publication details: Boston: McGraw-Hill, 2006Availability: Items available for loan: Main (2)Call number: HD9980.5 .Z45 2006, ... Place hold Add to cart (remove)
	4.		Marketing a service for profit: a practical guide to key service marketing concepts by Clarke, Greg. Publication details: London: Kogan Page 2000Availability: Items available for loan: Main (2)Call number: HD9980 .C552x 2000, ... Place hold Add to cart (remove)
	5.		Services marketing: people, technology, strategy by Lovelock, Christopher \| Wirtz, Jochen. Edition: 7th ed. Publication details: Boston: Pearson, 2011Availability: Items available for loan: Main (2)Call number: HF5415.13 .L5883 2011, ... Place hold Add to cart (remove)
	6.		Services marketing: integrating customer focus across the firm by Zeithaml, Valarie A. Publication details: New York : McGraw - Hill 2013Availability: Items available for loan: Main (1)Call number: HD9980.5 .Z45 2013. Place hold Add to cart (remove)

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