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1. Books
Managing quality in the service sector

by Asher, Mike.

Publication details: London: Kogan Page 1996Availability: Items available for loan: Main (2)Call number: HD62.15 .A83x 1996, ...
2. Books
Total quality management: a system to implement, implementing continuous improvement

by Kiritharan, Gana.

Publication details: New Delhi:: UBSPD, 2003Availability: Items available for loan: Main (3)Call number: HD62.15 .K57x 2003, ...
3. Books
Strategic management: total quality and global competition

by Stahl, Michael J | David W. Grigsby.

Publication details: Cambridge: Blackwell, 1997Availability: Items available for loan: Main (2)Call number: HD62.15 .S735 1997, ...
4. Books
Business process reengineering: breakpoint strategies for markek dominance

by Johansson, Henry J. et al.

Publication details: England John Wiley & Sons 1993Availability: Items available for loan: Main (1)Call number: HD62.15 .B87 1993.
5. Books
The management and control quality

by Evans, James R | Lindsay, William M.

Edition: 5th ed. Publication details: Ohio: South-Western 2002Availability: Items available for loan: Main (2)Call number: TS156 .E93 2001, ...
6. Books
Managing for quality in the hospitality industry

by King, John H | Ronald F. Cichy.

Publication details: New Jersey: Pearson Education, 2006Availability: Items available for loan: Main (2)Call number: HD62.15 .K556 2005, ...
7. Books
Total quality management

by Diwan, Parag.

Publication details: Kuala Lumpur Golden Books Centre SDN. BHD. 1999Availability: Items available for loan: Main (1)Call number: HD62.15 .D58x 1999.
8. Books
Quality management : implementing the best ideas of the masters

by Brocka, Bruce.

Publication details: New York: McGraw-Hill, 1992Availability: Items available for loan: Main (2)Call number: HD62.15 .B73 1992, ...
9. Books
Continous business improvement: linking the improvement processes for your critical long-term success

by Povey, Barry.

Publication details: England: McGraw Hill, 1996Availability: Items available for loan: Main (1)Call number: HD62.15 .P68 1996.
10. Books
Business improvement: made simple

by Jones, A. Peter | Williams, Tim.

Publication details: Oxford: Aegis, 1995Availability: Items available for loan: Main (1)Call number: HD62.15 .J66x 1995.
11. Students projects
Total quality management in the Nigerian manufacturing industry (a case study of Global Soap and Detergent industries Ltd)

by Akwaowo, Eno Idorenyin.

Publication details: Iwo Bowen University 2008Availability: Items available for reference: Main: Not for loan (1)Call number: BUS HD62.15 .A38x 2008.
12. Students projects
Total quality management in the banking industry: a case study of Access Bank Plc.

by Alabi, Bolaji O.

Publication details: Iwo Bowen University 2008Availability: Items available for reference: Main: Not for loan (1)Call number: BUS HD62.15 .A42x 2008.
13. Books
Performance accountability and combating corruption

by Shah, Anwar (ed.).

Publication details: Washington, DC: The World Bank 2007Availability: Items available for loan: Main (2)Call number: JF1525 .T67 P43 2007, ...
14. Books
Managing quality in higher education: an international perspective on institutional assessment and change

by Brennan, John | Shah, Tarla.

Publication details: Buckingham: OECD, SRHE & Open University Press, 2000Availability: Items available for loan: Main (2)Call number: LB2331.62 .B74 2000, ...
15. Books
Total quality management

by Suganthi, L.

Publication details: New Delhi: PHI Learning Private Limited, 2004Availability: Items available for loan: Main (2)Call number: HD62.15 .S84x 2004, ...
16. Books
Total quality management in secondary schools

by Kumari, D. Nagaraja | Rao, Subba K.P.

Publication details: New Delhi: D P H 2012Availability: Items available for loan: Main (1)Call number: LB2822 .K86x 2012.
17. Students projects
Total quality management on service delivery (A case study of Skye bank PLC Ikeja Lagos)

by Akinrinade Oluwasegun.

Publication details: Iwo Bowen University 2013Availability: Items available for reference: : Not for loan (1). Main: Not for loan (2)Call number: BUS HD62.15 .A384x 2013, ...
18. Students projects
The impact of total quality management on the growth of the banking industry (the case of guaranty trust bank plc, Yaba Lagos) .

by Okunuga, Oluwatosin Abimbola.

Publication details: Iwo Bowen University 2012Availability: Items available for reference: Main: Not for loan (1)Call number: BUS HD62.15 .O388x 2012.
19. Students projects
Importance of quality management in Nigerian universities: a case of Bowen university non academic staff

by Adigun, Titilope Esther.

Publication details: Iwo Bowen University, Iwo 2017Availability: Items available for reference: Main: Not for loan (1)Call number: BUS HD62.15 .N6 A34x 2017.
20. Students projects
The impact of total quality management practices on customer retention and satisfaction (a case study of coca-cola Bottling company, Ibadan)

by Akinnusoye, Temitope Godwin.

Publication details: Iwo: Bowen University, 2017Availability: Items available for reference: Main: Not for loan (1)Call number: BUS HD62.15 .A38x 2017.
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