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	1.		No cover image available Operations management: customer-focused principles by Schonberger, Richard J \| Knod, Edward M. Edition: 6th ed. Publication details: Boston: Irwin McGraw-Hill 1997Availability: Items available for loan: Main (1)Call number: TS155 .S3244 1997. Place hold Add to cart (remove)
	2.		Operations management: customer-focused principles by Schonberger, Richard J \| Edward M. Knod. Edition: 6th ed. Publication details: Boston: McGraw-Hill Irwin, 1997Availability: Items available for loan: Main (1)Call number: TS155 .S3244 1997. Place hold Add to cart (remove)