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	1.		Services marketing: people, technology, strategy by Lovelock, Christopher \| Wirtz, Jochen. Edition: 5th ed. Publication details: New Jersey: Pearson /Prentice Hall, 2004Availability: Items available for loan: Main (3)Call number: HF5415.122 .L68 2004, ... Place hold Add to cart (remove)
	2.		Services marketing: people, technology, strategy by Lovelock, Christopher \| Wirtz, Jochen. Edition: 7th ed. Publication details: Boston: Pearson, 2011Availability: Items available for loan: Main (2)Call number: HF5415.13 .L5883 2011, ... Place hold Add to cart (remove)