000 00374 a2200133 4500
020 _a0826453368
090 _c1661
_d1661
100 _aLaws, Eric
245 _aTourism making: quality and service management perspectives
260 _aLondon:
_bContinuum
_c2002
300 _axiv, 243p.
650 _aTourism - Management
_aCrisis Management
942 _cBK
_kG155 .A1 L39x 2002
999 _c1661
_d1661