000 00483 a2200157 4500
008 210715b xxu||||| |||| 00| 0 eng d
010 _a2004112865
020 _a0324301596
100 _aEvans, James R.
245 _aTotal quality: management, organization, and strategy
250 _a4th ed.
260 _bThomson/South-Western,
_c2005.
_aAustralia:
300 _axii, 467p.
_bill.
650 _aTotal quality management.
_9763
942 _cBK
_hHD62.15 .D4 2005
999 _c29601
_d29600